Question 1

How quickly can you fix my noisy operation?

Accepted Answer

In most cases, we can address noisy garage door operation the same day you call. Our technicians carry common parts needed for noise-related repairs, including lubricants, rollers, and hardware. The actual garage door repair typically takes 30-60 minutes once we diagnose the issue. For more complex problems requiring special parts, we'll provide a timeline and can often return within 24-48 hours. Emergency noise issues affecting door operation can be addressed with our 24/7 emergency service.

Question 2

What causes noisy operation in garage doors?

Accepted Answer

Noisy garage door operation typically stems from several common causes: Worn Rollers — Metal rollers become noisy as bearings wear out. Upgrading to nylon rollers significantly reduces noise. Lack of Lubrication — Moving parts need regular lubrication. Dry springs, hinges, and rollers create squeaking and grinding sounds. Loose Hardware — Vibration loosens bolts and brackets, causing rattling during operation. Worn Springs — Aging springs can creak and groan, especially in cold weather. Opener Issues — Chain-drive openers are inherently noisier than belt-drive models. Track Misalignment — Doors scraping against misaligned tracks create grinding noises. A professional maintenance inspection can identify the exact cause and recommend the most cost-effective solution.

Question 3

Do you offer financing for new industrial door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations to help make your investment more manageable. We partner with reputable financing providers to offer: 0% Interest Options — Available for qualified buyers on select terms. Low Monthly Payments — Spread your investment over 12-60 months. Quick Approval — Most applications receive a decision within minutes. No Prepayment Penalties — Pay off your balance early without extra fees. During your free estimate, we'll discuss all payment options. Contact us today to learn more.

Question 4

What is included in your warranty?

Accepted Answer

Our 5-Year Warranty covers both parts and labor on all work we perform. This includes repair services, new installations, replacement parts, and opener systems. If any issue arises with our workmanship or the parts we install, we'll return to make it right at no additional cost. Manufacturer warranties on doors and openers are separate and typically range from 1-lifetime depending on the product.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend professional preventive maintenance annually, with homeowner checks monthly. Annual service includes lubrication, hardware tightening, balance testing, safety verification, and spring inspection. Monthly, you should listen for unusual sounds, test safety reversal, and visually inspect cables and springs. Regular maintenance prevents costly emergency repairs and extends your door's lifespan by 5-7 years.

Question 6

Do you provide emergency services?

Accepted Answer

Yes! We offer 24/7 emergency garage door service with immediate dispatch. Whether your door won't close at night, a spring breaks leaving your car trapped, or you have any urgent garage door issue, our technicians are available around the clock. We understand garage door emergencies don't wait for business hours, and neither do we.

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